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Flowi Finanzas

What you need to know before and after starting.

Find answers about Flowi features, data, plans, trials, billing, cancellation, and support.

Answers about Flowi

What is Flowi?

Flowi is a web-based personal finance organization app that brings budgets, expenses, recurring payments, and savings goals into one clear experience.

What is Flowi not?

Flowi is not a financial institution, does not accept deposits or hold funds, and is not a substitute for financial, tax, accounting, or legal advice.

Who is it for?

People who want structure for personal finances and a way to review budgets, expenses, commitments, and goals. It is not a business accounting system.

Which devices can I use?

Use Flowi in a modern web browser on a computer, tablet, or phone. The interface adapts to the available screen.

Does Flowi connect to my bank?

No. Information is recorded manually, and Flowi does not request your bank credentials.

How do I add income and expenses?

Add activity manually with its amount, date, instrument, and classification so you can review it before saving.

Does Flowi move or hold my money?

No. Flowi organizes the information you record but does not receive, hold, transfer, or invest money.

Does Flowi make payments for me?

No. You can organize recurring dates and amounts, but Flowi does not charge, debit, or pay providers for you.

What is the difference between a budget and expense tracking?

A budget represents what you plan to allocate. Expense tracking shows activity that already happened.

Can I record variable recurring amounts?

Yes. Update a commitment when its amount changes and review it before generating or confirming future activity.

How do savings goals work?

Set a target and record contributions or withdrawals to update progress. Flowi shows the progress but does not hold the money or guarantee the outcome.

Can I export my information?

Flowi offers operational backups based on account availability. Contact support for the current scope or help with your data.

How much does Flowi cost?

Current monthly web prices are MXN $149 for Essential, MXN $299 for Plus, and MXN $599 for Max. Annual and USD options are also available.

See plans and pricing
Does Flowi offer a trial?

Yes. Flowi Essential includes a one-time 14-day trial. Without a subscription afterward, the account becomes read-only.

Does the trial require a card?

The Essential trial does not require a card. Plus and Max continue with a paid subscription during signup.

When does the first charge happen?

For Plus and Max, you see the amount, currency, and period before paying. Essential has no charge when starting the no-card trial.

Does the subscription renew automatically?

Yes. Paid plans renew for the selected period until canceled. Billing shows the next cycle date.

How will I receive billing notices?

Flowi uses the email linked to the account for transactional messages. Billing shows the available period, amount, and next date.

Does the price include taxes?

The applicable total is shown before payment confirmation and may include taxes or channel conditions.

How do I cancel my subscription?

Open Billing in Flowi, review your plan, and choose the available cancellation action. The process shows when access ends.

See cancellation instructions
When does the subscription become inactive?

If you paid for a period, access normally remains until that cycle ends. Billing shows the effective date before confirmation.

Does cancellation delete my account and data?

No. Cancellation stops future renewals. Account deletion and data erasure are separate processes available through settings or support.

Are refunds available?

Consumed periods are normally non-refundable. Support reviews duplicate charges, technical errors, confirmed unauthorized charges, and rights required by law.

How do I delete my account?

Review the account option in Settings or contact support from the administrator email. Identity verification and legally required retention may apply.

What data does Flowi collect?

We process account and identity data, the financial information you enter, billing data, and technical signals required to operate and protect the service.

Read the privacy notice
Does Flowi sell personal data?

Flowi shares data only with providers needed to operate, protect, and bill for the service or when legally required. See the notice for processors and purposes.

How does Flowi protect information?

Flowi uses access controls, encryption in transit, secure sessions, backend validation, and workspace separation. No system can promise zero risk.

How do I exercise privacy rights?

Submit the contact form using the email linked to your account. We may request information to verify identity and ownership.

Does Flowi provide financial advice?

No. Views, calculations, and examples are for organization and general information and do not replace personalized advice.

How do I contact Flowi?

Use the contact form. Do not send passwords, access codes, or complete card numbers.

Open the form